One operations platform for courier, air, ocean and road freight
Client
Foresite Logistics, Australia
Industry
Logistics
Services used
Web application, ERP & business systems
Timeline
120 working days
The client
Foresite Logistics is an Australian freight company running eight service lines across courier, air, ocean and road freight, handling 100+ shipments a day.
The problem
Bookings, dispatch and billing for eight freight service lines ran on disconnected tools.
Each service line had grown its own way of working. Bookings, dispatch and billing ran in Excel and disconnected tools, so the same shipment was entered more than once, status had to be chased by phone, and invoicing depended on someone matching jobs to bills by hand. As volumes grew, the gaps between tools became the bottleneck.
What we built
A single operations platform covering booking, dispatch, tracking and billing across courier, air, ocean and road freight, live in two cities.
- Booking: one booking flow for courier, air, ocean and road freight, including a customer self-booking portal.
- Dispatch: jobs assigned and tracked from one board.
- Tracking: status for every shipment at every stage.
- Billing: invoices raised from completed jobs, so nothing is missed between dispatch and accounts.
- Carrier integrations: connected to carrier APIs.
How we delivered it
Built in agile sprints by a team of four over 120 working days, with a working demo at the end of each sprint. The platform is live in two cities.
Team size
4 people
Duration
120 working days
Stack
PHP, Laravel, MySQL, AWS
Results
8
Service lines unified
2
Cities live
100+
Shipments handled a day
The team now handles more orders with systematic order management, and tracking a shipment takes one look instead of a phone call.
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